C&F Bright Solutions Ltd. » Service » Why choose us?

Why choose us?

 

Reputation:

C&F Bright Solutions Ltd has built up a client base of over 280 customers; this has been achieved by client retention, recommendation and an excellent reputation. We are continually finding new ways to support our clients and willing to change procedures so a personalized bespoke solution can be delivered to your exact requirements. We work with our clients in difficult times and can adapt support and service levels without fuss or delay.

 

Affordability:

We understand that small and medium sized business demand both excellent support, and affordability.

 

Responsive and Professional:

You and your team will soon become very confident and content with the way our staffs approach new business and account management activities. We will pay attention and upon your request will advise and propose a support solution package with you and your business in-mind. C&F Bright Solutions Ltd professional team of engineers has the expertise to provide a variety of technical skills only usually available to larger organizations. We are a Microsoft Certified Partner (the high level of accreditation from Microsoft) and our consultants are to the standard of Microsoft Certified Engineer qualified. In addition, as a Microsoft Small Business Specialist, you can be assured that you will be receiving only the highest level of support and specialist understanding available.

 

Great Customer Care

In order to ensure each and every customer receives a professional and friendly service, you will be allocated with your dedicated help desk team. Your team from C&F Bright Solutions Ltd  will be responsible for maintaining your I.T. system. The same engineer who conducts your network audit will usually be your primary engineer for on-site support visits, ensuring complete continuity of service.

 

Flexible Hours

We understand and appreciate that not all businesses operate from 9-5 and work beyond core hours to ensure the smooth running of your business. LAN Support is open between 8am-6pm Monday-Friday but we also operate an out of hours maintenance service and 24/7 server monitoring and emergency support. Our server installation and emergency teams work on a rotation system and work every weekend (when required) including throughout the night on many occasions. If you require out of normal business hours support or installations almost standard now’ then we will be glad to assist.

 

The total I.T. Package

C&F Bright Solutions Ltd delivers complete I.T. support packages which means that we will deal with everything I.T. if that’s what you require. We are vendor/supplier independent and not tied to specific products or services. We are enthusiastic and will take full control and management of existing third party agreements such as Internet Service Provider’ or Broadband contracts, we also offer a fantastic range of complimentary services direct including SPAM Filtering, Anti Virus software, Broadband, Remote Backup plus many, many more’ if that’s what you require. Some of our support packages are inclusive of these services offering great value and large savings.